Last updated: May 2026 — Marc Steinberg, Profamillefribourg

Responsible Gaming

What is Responsible Gaming?

Responsible gaming refers to a set of practices and safeguards designed to ensure that casino gaming remains a form of entertainment rather than a source of financial harm. At Pro A Mille Fribourg, we are committed to promoting responsible gaming across all our platforms and services. We believe that players should enjoy their gaming experience in a safe, secure, and controlled environment.

Responsible gaming encompasses education, self-awareness, and the use of tools and resources that help players maintain control over their gambling activities. It is a shared responsibility between casinos, regulators, and players themselves.

Warning Signs of Problem Gambling

It is important to recognize the early warning signs of problem gambling so that you can seek help if needed. If you or someone you know exhibits any of the following behaviors, it may be time to reassess your relationship with gaming:

Self-Exclusion Tools

Self-exclusion is a powerful tool that allows players to take control of their gaming habits. When you activate self-exclusion, you will be prevented from accessing your account and participating in any gaming activities for a specified period of time. At Pro A Mille Fribourg, we offer flexible self-exclusion options ranging from 30 days to several years.

To activate self-exclusion, simply log into your account and navigate to the Responsible Gaming section. You can also contact our customer support team for assistance with setting up self-exclusion.

Deposit Limits

Deposit limits are an effective way to manage your gambling budget and prevent overspending. Pro A Mille Fribourg allows you to set daily, weekly, or monthly deposit limits on your account. Once you reach your chosen limit, you will not be able to deposit additional funds until the limit period resets.

You can adjust or remove deposit limits at any time by visiting your account settings. However, please note that reductions to deposit limits typically take effect immediately, while increases may be subject to a waiting period to prevent impulsive decisions.

Support and Helpline Numbers

If you are struggling with problem gambling, please reach out to one of the following organizations. These services are confidential, free, and available 24/7:

These organizations provide support, counseling, and resources to help individuals and families affected by problem gambling.

18+ Policy

Pro A Mille Fribourg is committed to preventing underage gambling. All players must be at least 18 years of age to access our platform and participate in any gaming activities. We conduct age verification checks during the registration process and may request additional documentation to confirm your age.

If you are aware of any underage individuals accessing our platform, please report this to our support team immediately at support@www.profamillefribourg.ch.

Our Commitment

At Pro A Mille Fribourg, responsible gaming is at the heart of everything we do. We are dedicated to providing a safe, transparent, and enjoyable gaming environment for all our players. If you have any questions or concerns regarding responsible gaming, please do not hesitate to contact our support team.